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Create a RecordJoy Webhook with Zapier

This guide creates a webhook — a URL that RecordJoy sends video events to — using Zapier, and verifies it end-to-end. When you finish, Zapier will receive an event every time your videos are created, watched, completed, or received.

flowchart LR
    A[RecordJoy] -->|"POST event JSON"| B["Zapier Catch Hook URL"]
    B --> C["Your Zap's next steps<br/>(CRM actions)"]

Prerequisites

• A Zapier account on a paid plan (Webhooks by Zapier is a premium trigger)
• A RecordJoy account (any plan — CRM integration is free)

Estimated time

10 minutes

Steps

Part A — create the webhook in Zapier

1. Log in at zapier.com.
2. Click + Create → Zaps.
3. Click the Trigger step.
4. In the app search box, type webhooks.
5. Select Webhooks by Zapier.

🖥️ What you should see: a configuration panel titled Webhooks by Zapier with a Trigger event dropdown.

6. In Trigger event, choose Catch Hook.
7. Click Continue.
8. Skip the Pick off a Child Key field (leave it empty) and click Continue.

🖥️ What you should see: a box labeled Your webhook URL containing a URL like https://hooks.zapier.com/hooks/catch/1234567/abcdef/.

9. Click Copy next to the webhook URL.

Part B — connect it to RecordJoy

10. In a new browser tab, log in at recordjoy.ai.
11. In the dashboard's left sidebar, click CRM Integration.

🖥️ What you should see: the CRM Integration page with a Your webhook URL field, event checkboxes, and a Save button.

12. Paste the Zapier URL into Your webhook URL.
13. Tick the events you want (start with all four).
14. Click Save.
15. Click Send test event.

Verification

sequenceDiagram
    participant You
    participant RecordJoy
    participant Zapier
    You->>RecordJoy: Click "Send test event"
    RecordJoy->>Zapier: POST { "event": "recording.test", ... }
    Zapier-->>You: Request appears in "Find new records"

16. Back in Zapier, click Test trigger (or Find new records).

🖥️ What you should see: a record labeled request A expanding to show event: recording.test and a recording object with id: test-recording.

If the test record appears, your webhook works. Continue with a CRM guide (docs/integrations/crm/zapier/) to route events into your CRM.

Troubleshooting