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Create a RecordJoy Webhook with Make

This guide creates a webhook — a URL that RecordJoy sends video events to — using Make (formerly Integromat), and verifies it end-to-end. Make's free tier includes webhooks, making this the cheapest no-code route.

flowchart LR A[RecordJoy] -->|"POST event JSON"| B["Make Custom Webhook"] B --> C["Your scenario's next modules<br/>(CRM actions)"]

Prerequisites

Estimated time

10 minutes

Steps

Part A — create the webhook in Make

  1. Log in at make.com.
  2. Click + Create a new scenario (top right).
  3. Click the big + circle in the middle of the canvas.
  4. Type webhooks in the search box.
  5. Select the Webhooks app.
  6. Choose Custom webhook.

🖥️ What you should see: a module settings panel titled Webhooks — Custom webhook with a Webhook dropdown and an Add button.

<!-- SCREENSHOT: make-custom-webhook-module.png -->
  1. Click Add.
  2. Name it RecordJoy events and click Save.

🖥️ What you should see: the panel now shows your webhook's URL, e.g. https://hook.us1.make.com/abc123..., with a Copy address to clipboard button, and the status "Waiting for data..." may appear.

<!-- SCREENSHOT: make-webhook-url-waiting.png -->
  1. Click Copy address to clipboard.

Part B — connect it to RecordJoy

  1. In a new browser tab, log in at recordjoy.ai.
  2. In the dashboard's left sidebar, click CRM Integration.

🖥️ What you should see: the CRM Integration page with a Your webhook URL field, event checkboxes, and a Save button.

<!-- SCREENSHOT: recordjoy-crm-integration-page.png -->
  1. Paste the Make URL into Your webhook URL.
  2. Tick the events you want (start with all four).
  3. Click Save.
  4. Click Send test event. (Do this while Make shows "Waiting for data..." — it teaches Make the payload's structure so you can map fields later.)

Verification

sequenceDiagram participant You participant RecordJoy participant Make You->>RecordJoy: Click "Send test event" RecordJoy->>Make: POST { "event": "recording.test", ... } Make-->>You: "Successfully determined" confirmation

🖥️ What you should see: the webhook module shows "Successfully determined." — Make has learned the data structure from your test event.

<!-- SCREENSHOT: make-successfully-determined.png -->
  1. Click Save (the floppy-disk icon, bottom left of the canvas).
  2. Turn on the Scheduling toggle (bottom left) so the scenario runs automatically.

If Make said Successfully determined, your webhook works. Continue with a CRM guide (docs/integrations/crm/make/) to route events into your CRM.

Troubleshooting

ProblemFix
Still "Waiting for data..." after the testClick Save in RecordJoy before Send test event — the test goes to the saved URL. Also confirm the URL pasted completely.
Fields don't appear when mapping later modulesMake only knows fields it has seen. Re-open the webhook module, click Redetermine data structure, and send the test event again.
Scenario ran once, then stoppedThe Scheduling toggle (bottom-left) is off. Turn it on — webhooks on the free plan run "immediately" when scheduled on.

Ready to connect?

Your webhook settings live in Dashboard → CRM Integration.