Create a RecordJoy Webhook with Make
This guide creates a webhook — a URL that RecordJoy sends video events to — using Make (formerly Integromat), and verifies it end-to-end. Make's free tier includes webhooks, making this the cheapest no-code route.
flowchart LR A[RecordJoy] -->|"POST event JSON"| B["Make Custom Webhook"] B --> C["Your scenario's next modules<br/>(CRM actions)"]
Prerequisites
- A Make account (free tier works)
- A RecordJoy account (any plan — CRM integration is free)
Estimated time
10 minutes
Steps
Part A — create the webhook in Make
- Log in at
make.com. - Click + Create a new scenario (top right).
- Click the big + circle in the middle of the canvas.
- Type
webhooksin the search box. - Select the Webhooks app.
- Choose Custom webhook.
<!-- SCREENSHOT: make-custom-webhook-module.png -->🖥️ What you should see: a module settings panel titled Webhooks — Custom webhook with a Webhook dropdown and an Add button.
- Click Add.
- Name it
RecordJoy eventsand click Save.
<!-- SCREENSHOT: make-webhook-url-waiting.png -->🖥️ What you should see: the panel now shows your webhook's URL, e.g.
https://hook.us1.make.com/abc123..., with a Copy address to clipboard button, and the status "Waiting for data..." may appear.
- Click Copy address to clipboard.
Part B — connect it to RecordJoy
- In a new browser tab, log in at
recordjoy.ai. - In the dashboard's left sidebar, click CRM Integration.
<!-- SCREENSHOT: recordjoy-crm-integration-page.png -->🖥️ What you should see: the CRM Integration page with a Your webhook URL field, event checkboxes, and a Save button.
- Paste the Make URL into Your webhook URL.
- Tick the events you want (start with all four).
- Click Save.
- Click Send test event. (Do this while Make shows "Waiting for data..." — it teaches Make the payload's structure so you can map fields later.)
Verification
sequenceDiagram participant You participant RecordJoy participant Make You->>RecordJoy: Click "Send test event" RecordJoy->>Make: POST { "event": "recording.test", ... } Make-->>You: "Successfully determined" confirmation
<!-- SCREENSHOT: make-successfully-determined.png -->🖥️ What you should see: the webhook module shows "Successfully determined." — Make has learned the data structure from your test event.
- Click Save (the floppy-disk icon, bottom left of the canvas).
- Turn on the Scheduling toggle (bottom left) so the scenario runs automatically.
If Make said Successfully determined, your webhook works. Continue with a
CRM guide (docs/integrations/crm/make/) to route events into your CRM.
Troubleshooting
| Problem | Fix |
|---|---|
| Still "Waiting for data..." after the test | Click Save in RecordJoy before Send test event — the test goes to the saved URL. Also confirm the URL pasted completely. |
| Fields don't appear when mapping later modules | Make only knows fields it has seen. Re-open the webhook module, click Redetermine data structure, and send the test event again. |
| Scenario ran once, then stopped | The Scheduling toggle (bottom-left) is off. Turn it on — webhooks on the free plan run "immediately" when scheduled on. |
Ready to connect?
Your webhook settings live in Dashboard → CRM Integration.