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Send RecordJoy Video Events to HubSpot with Make

When you finish this guide, every RecordJoy event will create or update a HubSpot contact and log a note on their timeline — on Make's free tier.

flowchart LR
    A[RecordJoy] -->|"event JSON"| B["Make Custom Webhook"]
    B --> C["HubSpot: Create/Update Contact"]
    C --> D["HubSpot: Create Engagement (Note)"]
    D --> E[(HubSpot)]

Prerequisites

• A Make account (free tier works)
• HubSpot account with permission to create contacts and notes
• RecordJoy account (any plan)

Estimated time

20 minutes

Steps

Part A — the webhook

1. In Make, click + Create a new scenario.
2. Click the + circle, search webhooks, select Webhooks → Custom webhook.
3. Click Add, name it RecordJoy events, click Save.
4. Click Copy address to clipboard.

🖥️ What you should see: a URL like https://hook.us1.make.com/abc123... and the status "Waiting for data...".

5. In recordjoy.ai → dashboard sidebar → CRM Integration: paste the URL, tick your events, click Save, then Send test event.

🖥️ What you should see: the webhook module reports "Successfully determined." — Make now knows the payload fields.

Part B — create or update the contact

6. Click Add another module (the right side of the webhook), search hubspot, select HubSpot CRM.
7. Choose the Create/Update a Contact module.
8. Click Add next to Connection and sign in to HubSpot.
9. In the module settings, map:
   • Email: recording.sentTo (from the webhook data panel)
10. Click OK.

Contact rule: for most events the contact is recording.sentTo. For inbound recording.received events, build a second scenario mapping recording.sentBy.

Part C — log the note

11. Add another module after HubSpot: HubSpot CRM → Create an Engagement.
12. Configure:
    • Engagement Type: Note
    • Body: map RecordJoy {{event}} — {{recording.description}} — watch: {{recording.viewUrl}} (watched {{recording.watchedTimes}}x)
    • Associated Contacts: map the Contact ID output of the previous module
13. Click OK, then Save (floppy-disk icon).
14. Turn on the Scheduling toggle (bottom left).

Verification

15. In RecordJoy → CRM Integration, click Send test event.
16. In Make, the scenario run counter increments; click the modules to inspect green checkmarks.
17. In HubSpot, open the contact matching your account email.

🖥️ What you should see: a Note on the contact timeline containing recording.test and a recordjoy.ai/view/... link.

Troubleshooting