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Send RecordJoy Video Events to GoHighLevel with Make

When you finish this guide, every RecordJoy event will create or update a GoHighLevel contact, add a note with the video link, and apply a tag that can trigger your GoHighLevel Workflows.

flowchart LR
    A[RecordJoy] -->|"event JSON"| B["Make Custom Webhook"]
    B --> C["HighLevel: Create/Update Contact"]
    C --> D["HighLevel: Add Note + Tag"]
    D --> E[(GoHighLevel)]
    E -->|"tag trigger"| F["GHL Workflow"]

Prerequisites

• A Make account (free tier works)
• A GoHighLevel account; Make connects through the HighLevel (LeadConnector) app — have your sub-account (location) ready
• RecordJoy account (any plan)

Estimated time

20 minutes

Steps

Part A — the webhook

1. In Make, click + Create a new scenario.
2. Click the + circle, search webhooks, select Webhooks → Custom webhook.
3. Click Add, name it RecordJoy events, click Save.
4. Click Copy address to clipboard.

🖥️ What you should see: a URL like https://hook.us1.make.com/abc123... with "Waiting for data...".

5. In recordjoy.ai → dashboard sidebar → CRM Integration: paste the URL, tick your events, click Save, then Send test event. Make should report "Successfully determined."

Part B — create or update the contact

6. Add a module: search highlevel, select HighLevel (LeadConnector).
7. Choose the Create or Update a Contact module.
8. Click Add next to Connection, sign in, and authorize the sub-account (location) you want events to land in.
9. Map:
   • Email: recording.sentTo
   • Tags: type video-engaged (or map {{event}} for per-event tags like recording.completed)
10. Click OK.

Contact rule: for most events the contact is recording.sentTo. For inbound recording.received events (portal submissions), build a second scenario mapping recording.sentBy.

Part C — add the note

11. Add another module: HighLevel (LeadConnector) → Create a Note (if your Make workspace doesn't show a note module, use Make an API Call with URL /contacts/{contactId}/notes, method POST, body {"body": "..."}).
12. Map:
    • Contact ID: the ID output of the previous module
    • Body: RecordJoy {{event}} — {{recording.description}} — watch: {{recording.viewUrl}} (watched {{recording.watchedTimes}}x)
13. Click OK, then Save, and turn on Scheduling (bottom left).
14. Optional: in GoHighLevel, create a Workflow with a Contact Tag trigger on your tag (e.g., video-engaged) to alert reps or start a campaign.

Verification

15. In RecordJoy → CRM Integration, click Send test event.
16. In Make, confirm the run executed all modules with green checkmarks.
17. In GoHighLevel → Contacts, open the contact matching your account email.

🖥️ What you should see: the contact carries your tag and a note containing recording.test with a recordjoy.ai/view/... link.

Troubleshooting